Contact

Support Options

Head Office

Palomar Products Inc.
23042 Arroyo Vista
Rancho Santa Margarita, CA 92688-2604
949-766-5300

Sales Support

Tel: 949-766-5300
Email: sales@palpro.com

Technical Assistance

Please email us at technical@palpro.com or use the “Contact Us” button at the top of the page

Customer Service

Tel:     949-766-5300
Email: customerservice@palpro.com

We can help you solve the following:

  • · Customer satisfaction issues
  • · Repairs and refurbishment
  • · Integrated logistics support
  • · Post-design services
  • · Obsolescence management
  • · Provision of component, technical, operator, and user manuals

Spare Parts Inquiry

Please click here to contact us regarding spares.

Repair Station

  • Please email customerservice@palpro.com to request an RMA number.  Once you have obtained an RMA number please fill out the RMA form and send your repairs to:

Palomar Products Repair Station
23042 Arroyo Vista
Rancho Santa Margarita, CA 92688-2604
949-766-5300

Warranty & Returns

  • If returning a unit or other material, please contact Customer Service for a Return Material Authorization (RMA) before sending the item.  You can email customer service at customerservice@palpro.com to request an RMA number.  Once you have obtained an RMA number please fill out the RMA form and send your repairs to:

Palomar Products Repair Station
23042 Arroyo Vista
Rancho Santa Margarita, CA 92688-2604
949-766-5300